Crisis Center “Ghamkhori”

Crisis Center “Ghamkhori” was established in Bohtar in June 2000 on the basis of Public Organization “Ghamkhori”. 

Crisis Center “Ghamkhori” provides psychological, medical and legal counseling, social work services to victims of domestic violence and their families via individual, hot-line or group consultations as well as outreach and awareness raising events on the various levels. 

Clients of the CC are assured of privacy and confidentiality, equality, respect and free of charge services which are the fundamental principles of the CC’s activity.

The main goal of the Crisis Center is reduction of the affect of psychological trauma, prevention of DV cases, maintaining psychological health, building capacity and empowerment of victims of domestic violence.

The target beneficiaries of the Crisis Center “Ghamkhori” are mainly clients from Bohtar, Levaqant, Vakhsh and neighboring districts of Khatlon region.

The Crisis Center “Ghamkhori” closely cooperates with local administration (hukumats and jamoats), Women Committees, law-enforcement authorities, district police officers, religious leaders, community councils and Departments of Health and Education.

The information about the CC clients is introduced to the Republican Integrated Database (developed by Panorama Fund) and is further reflected in annual reports prepared by the National Bureau of Statistics.

In 2016, the project created a shelter run by NGO Ghamhori in Bohtar city for the temporary placement of victims. The shelter allows residence to three DV-victims with children for up to 14 days. The shelter provides counselling services of a psychologist, a lawyer, and health and social workers. At the end of stay at the shelter, a social worker presents a report to the Commission on the evaluation of the beneficiary status, led by CoWFA of Bohtar city. The Commission (along with shelter beneficiary) makes the decision on the next steps, either reintegration into the family or a prolongation of stay at the shelter.

During Oct 2019-Sep 2020, 79 DV victims with 83 children benefited from a temporary stay at the shelter. Specialists of the shelter took various measures to address the problems of the beneficiaries. They identified the victims’ needs, involved other specialists, held meetings and conversations with victims’ relatives at their residence to assess victim’s safety if she was to return home, and worked with the aggressors. It is important to mention the efficient mechanism of multi-agency cooperation established and institutionalized by the specialists from shelter. For example, the Department of Women and Family Affairs of the city of Bohtar and the police officer from the gender-sensitive police unit meet with the aggressor and the victim’s relatives. They inform family members that the victim is placed under state protection and that the aggressor should answer for his actions according to the Law on PDV.

At the shelter, each victim received comprehensive services according to their needs.  25 out of 79 victims have been integrated back into their families, 48 have returned to the house of their parents, and 6 rented an apartment. Practice shows that some beneficiaries who were reintegrated into the family still encounter violence in the family. Specialists of CC Gamkhori have been monitoring victims for at least 6 months. Social workers often call them, come to their homes, and hold conversations. Those returning to their parents’ homes are mostly employed. The local (state) Employment Agency, where shelter staff is addressing on behalf of the DV victim provides the support in employment. After leaving the shelter, its beneficiaries often visit the CC by themselves and inform the staff about their successes. Sometimes the ex-victims bring to the CC other women who are DV victims, in order to encourage them to speak up and benefit from free-of-charge professional assistance and support.

Crisis interventions and Shelter for victims of DV (Oct 2019 – Mar 2020)

For phase X, the PO “Ghamkhori” was contracted to run CC and Shelters in Bohtar city of Khatlon region. During the reporting period, PO “Gamhori” registered and assisted to 376 victims of DV. Among them, 80% (301) were women and 20% (75) men. 

  • By type of DV: almost half of cases (42% – 156 cases) was reported as psychological DV. In every third case (30% – 113), a victim suffered from physical DV, followed by economic (20% – 75 cases) and combined DV (6% – 23). 9 cases (2%) were reported as sexual DV.
  • By perpetrators: a husband/wife was reported as a family perpetrator in each second case (56% – 211 cases), followed by other family members (36% – 134 cases) and mothers in law (8% – 36 cases).
  • By frequency of DV: the majority of cases (96% – 361) occurred repeatedly and only 4% (15) once.

The assistance was provided to DV survivors as follows:

  • Psychological counselling – 727 consultations
  • Legal consultations – 575 consultations
  • Social assistance/consultations – 707 consultations
  • Medical consultations – 289
  • Representation in court – 9
  • Discussion with family aggressors – 17
  • Family conferences – 20

The results of rehabilitation are summarised as follows:

  • 223 (60%) victims stayed in their families and were consulted by CC specialists;
  • 134 (35%) returned to their parents;
  • 9 (5%) rented an apartment;  
  • 17 survivors completed the courses organized by the Centre for Adult Learning (cooking courses, IT courses etc.)
  • 21 are temporarily employed;
  • 26 victims were referred to Department of Internal Affairs of Bohtar city;
  • 26 protection orders were issued;
  • 2 survivors were assisted to receive passport;
  • one victim was assisted to receive a birth certificate for her child;
  • 131 cases were presented in court: in 97 cases, decisions were made in favour of the DV victims and 34 cases are still in process;
  • 9 victims of DV with 13 their children were placed in Shelter “Ghamhori”


Kayum Abdurakhimov Str. No.1,

Kurgan-Tyube, Republic of Tajikistan

Tel: 8 (32 22) 2-25-86; 2-78-79.


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